Multimedia smart dispatcher eDC610
eDC610 makes professional dispatching services available to industry users, providing visual, user-friendly and customizable graphical interfaces. Rich dispatching accessories can maximize the efficiency of dispatching agents, facilitating quick command and accuracy decision making. Various agent service packages are optional for meeting the needs of different customers.
Functional Features
Voice dispatching
point call, group call, call waiting, breaking in, monitoring, forced releasing, grouping, and so on.
Video dispatching
video monitoring, video distribution, displaying on video wall, video polling, video feedback, PTZ control, and so on.
GIS dispatching
map circling, map displaying, track playback, GIS point call, GIS video monitoring, GIS SMS/MMS, and other functions.
Audio & video recording
local audio & video recording, and audio & video recording of searching & replaying server.
Geo-fencing
Geo-fencing function.
Management
grouping, account, permission, and hotline management.